Skills & Competencies for Operations Director
Operations Director job profile
Book a Demo and Receive a Sample Job ProfileJOB SUMMARY for Operations Director
Directs and oversees an organization's day-to-day operations, typically through subordinate operations managers.
JOB RESPONSIBILITIES for Operations Director
Implements operational policies, objectives, and initiatives. Executes operating plans and tactics to attain short- and long-term financial and mission-critical operational goals. Evaluates and optimizes current and proposed operational systems and procedures to gain efficiencies and to minimize risk. Ensures compliance with standards and regulations. Monitors financial and operational metrics to measure achievement of organizational objectives.
Operations Director SALARY RANGE
BASE 50%
$192,618
TOTAL 50%
$238,131
Job Level
M04
Job Code
EX05000343
Education/Degree
Bachelor's Degree
Reports To
Top Management
Operations Director Skills and Competencies List
1 hard skill or competency (industry competency) for Operations Director
1
Industry Competency –
Value Stream Mapping
Proficiency Level -3
Level 1 Behaviors
(General Familiarity)
Describes Value Stream Mapping (VSM) purpose and benefits in a manufacturing environment.
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Level 2 Behaviors
(Light Experience)
Identifies and minimizes critical bottlenecks within existing production for increased process efficiency.
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Level 3 Behaviors
(Moderate Experience)
Leverages value stream mapping to expose gaps in time, touches, cost, and cash.
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Level 4 Behaviors
(Extensive Experience)
Monitors all activities in value stream mapping to identify key opportunities for performance improvement.
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Level 5 Behaviors
(Mastery)
Develops solutions to minimize waste and pain points for increased productivity.
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3
Operations Director
- Skill and Competency
Proficiency Level - 3
4
Skill and Competency -
Operations Director
Proficiency Level - 4
5
Competency for -
Operations Director
Proficiency Level - 5
5 general skills or competencies (Job family competencies) for Operations Director
1
Job Family Competencies –
Metrics Management
Proficiency Level -4
Level 1 Behaviors
(General Familiarity)
Describes the business' key metrics pivotal to maintaining an efficient operation.
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Level 2 Behaviors
(Light Experience)
Conducts proactive and effective pipeline management to ensure that metrics are met.
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Level 3 Behaviors
(Moderate Experience)
Manages key performance indicator metrics program that interfaces with quality management review.
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Level 4 Behaviors
(Extensive Experience)
Evaluates the monthly quality management metrics.
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Level 5 Behaviors
(Mastery)
Drives continuous improvement regarding metrics management.
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2
Job Family Competencies –
Operations Management
Proficiency Level -5
Level 1 Behaviors
(General Familiarity)
Explains basic management and budgeting principles and techniques.
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Level 2 Behaviors
(Light Experience)
Enters daily activities into the database and operations management information systems.
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Level 3 Behaviors
(Moderate Experience)
Monitors expenses and budgeting to help our organization optimize costs and benefits.
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Level 4 Behaviors
(Extensive Experience)
Oversees the operations departments to align with our organization's strategic goals.
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Level 5 Behaviors
(Mastery)
Develops policies and best practices in supervising production processes and service delivery.
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3
Operations Director
- Skill and Competency
Proficiency Level - 3
4
Skill and Competency -
Operations Director
Proficiency Level - 4
5
Competency for -
Operations Director
Proficiency Level - 5
16 soft skills or competencies (core competencies) for Operations Director
1
Core Competencies –
Business Acumen
Proficiency Level -3
Level 1 Behaviors
(General Familiarity)
Names our key stakeholders from a business value chain perspective.
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Level 2 Behaviors
(Light Experience)
Supports the planning, implementation, and management of training programs that foster process improvements.
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Level 3 Behaviors
(Moderate Experience)
Participates in the redesign of organizational structures to reflect business priorities.
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Level 4 Behaviors
(Extensive Experience)
Trains others on various business and operation topics.
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Level 5 Behaviors
(Mastery)
Forecasts the short-term and long-term impact of various business cases on P&L performance.
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2
Core Competencies –
Business Performance Management
Proficiency Level -4
Level 1 Behaviors
(General Familiarity)
Names tools and systems used in managing business performance.
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Level 2 Behaviors
(Light Experience)
Suggests alternative solutions when the initial approach did not produce satisfying results.
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Level 3 Behaviors
(Moderate Experience)
Recommends performance benchmarks for our business units.
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Level 4 Behaviors
(Extensive Experience)
Reviews crucial data and goal progress to assess business performance.
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Level 5 Behaviors
(Mastery)
Sets organizational goals and tracks progress using a business performance management system.
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3
Operations Director
- Skill and Competency
Proficiency Level - 3
4
Skill and Competency -
Operations Director
Proficiency Level - 4
5
Competency for -
Operations Director
Proficiency Level - 5
Summary of Operations Director skills and competencies
There are 1 hard skills for Operations Director, Value Stream Mapping.
5 general skills for Operations Director, Metrics Management, Operations Management, Inventory Management, etc.
16 soft skills for Operations Director, Business Acumen, Business Performance Management, Financial Acumen, etc.
While the list totals 22 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Operations Director, he or she needs to be skilled in Business Acumen, be skilled in Business Performance Management, and be skilled in Financial Acumen.
5 general skills for Operations Director, Metrics Management, Operations Management, Inventory Management, etc.
16 soft skills for Operations Director, Business Acumen, Business Performance Management, Financial Acumen, etc.
While the list totals 22 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Operations Director, he or she needs to be skilled in Business Acumen, be skilled in Business Performance Management, and be skilled in Financial Acumen.
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